Last updated: November 6, 2026
Innovex Research (“Innovex Research,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy describes the information we collect when you visit innovexresearch.com or place an order, how that information is used and shared, and the choices available to you. By using this website, you agree to the practices described below. If you do not agree, please discontinue use of the website.
Information We Collect
We collect information you provide to us directly, such as when you create an account, place an order, contact us, or sign up for updates. This may include:
- Your name, billing address, shipping address, email address, and phone number
- Account login details and account preferences
- Order history, product selections, and transaction details
- Messages and support requests you send to us
We also collect certain technical information automatically when you use the website, including your IP address, browser and device type, pages viewed, and general site activity.
How We Use Your Information
- To process, fulfill, and ship your orders and manage payments
- To create and maintain your account
- To respond to questions and provide customer support
- To send order confirmations, shipping updates, and other service-related messages
- To monitor site performance, improve our store, and understand how the website is used
- To detect, prevent, and investigate fraud, abuse, or security issues
- To comply with legal, tax, and regulatory obligations
Cookies and Similar Technologies
We use cookies, pixels, server logs, and similar technologies to keep your cart and account working, remember your preferences, and understand how visitors use the site. Most browsers let you block or delete cookies. If you disable cookies, some features, such as the cart, checkout, or account area, may not work properly.
How We Share Information
We do not sell your personal information. We share information only as needed to run our business and serve you, including with:
- Payment processors that handle transactions on our behalf
- Shipping carriers and fulfillment partners that deliver your orders
- Service providers that support hosting, email, analytics, fraud prevention, and site maintenance
- Professional advisers, law enforcement, regulators, or other parties when required by law or to protect our rights, customers, or business
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. Payment card details are handled by our payment processors. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Data Retention
We keep personal information for as long as needed to fulfill orders, maintain business and tax records, resolve disputes, enforce our policies, and meet legal obligations. When information is no longer needed, we delete or anonymize it.
Your Rights and Choices
Depending on where you live, you may have the right to access, correct, delete, or limit the use of your personal information. You can also:
- Update your account details at any time from the My Account page
- Unsubscribe from marketing emails using the link in any message
- Contact us with any privacy question or request
We will respond to verified requests as required by applicable law.
Third-Party Services and Links
Our website relies on third-party services for functions such as payments and analytics, and may link to other websites, including independent testing laboratories. Those services and websites have their own privacy policies, and we are not responsible for their practices.
Children’s Privacy
This website is intended for adults and is not directed to anyone under 18. We do not knowingly collect personal information from minors.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect when posted on this page, and the “Last updated” date above will reflect the most recent revision.
Contact Us
If you have questions about this Privacy Policy or would like to make a privacy request, please reach out through our contact page.